Operational Lead Review
at Home Office
Higher Level Apprenticeship
Government
Portishead
Review Submitted: January 2026
Overall Rating
4.3 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3.5/5
-
Overview of Role
5/5
-
Skills Development
4.4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Managing charter flight returns and First Tier Tribunal Bail with the Immigration Enforcement
To what extent do you enjoy your programme?
3/5
It is very challenging!
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have acquired a multitude of frameworks from which to organise my thoughts, decisions and actions at work.
Structure and Support
How well organised/structured is your programme?
4/5
Very well structure. Programme is organised. Sometimes an overlap with projects to be handed in which is challenging.
How much support do you receive from your employer?
4/5
The support is there
How much support do you receive from your training provider when working towards your qualifications?
4/5
It sometimes feels a little like a production line, but when I have struggled, the support has always been there.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
The experience, networking and challenges I have been presented with have helped me to gain confidence and also to develop as a leader.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
A multitude of things are on offer!
Recommendations & Advice
Would you recommend Home Office to a friend?
Yes
Why?
An inclusive employer who support learning.
What tips or advice would you give to others applying to Home Office?
Do your research on the interview process. Civil Service Jobs process is unlike any other
Administrative Officer Customer Services Group - AO Operational Delivery Apprentice
at Home Office
- Level 3 Apprenticeship
- Durham
-
3.9
