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Higherin

Level 2 Apprenticeship Review

at Tesco plc

Level 2 Apprenticeship

Customer Service

Vauxhall, Greater London

Review Submitted: March 2026

Overall Rating

4.8 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4.5/5 - Overview of Role
5/5 - Skills Development
4.8/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My role is to stock shelves, handle meat delivery as well as fresh delivery, rumble fresh aisles and face them up, and make sure the store is clean and tidy.
To what extent do you enjoy your programme?
4/5
Very good, wished I had been on more departments though.

Skills Development

Have you learnt any new skills or developed existing skills?
5/5
- Customer Service
- Donation scanning
- Date scanning
- Newsman scanning

Structure and Support

How well organised/structured is your programme?
5/5
Organised, could do with some improvements with when coursework/meetings arise, because some of them have been on my days off from work meaning I have had to reschedule them, to no fault of my coach.
How much support do you receive from your employer?
4/5
Could be better, I used to be able to have weekends off and book them, but now I work most weekends as well as Sundays. I understand that Tesco needs people to work, but it would be nice to be able to have one weekend in, one weekend off once in a while.
How much support do you receive from your training provider when working towards your qualifications?
5/5
A lot, very good trainer and im grateful to have him during my apprenticeship.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Gives me a better insight to what my role entails and what my job helps me to do.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Yes, there are some.

Recommendations & Advice

Would you recommend Tesco plc to a friend?
Yes
Why?
An overall good place to work.
What tips or advice would you give to others applying to Tesco plc?
- Make sure you're punctual to work
- Look after yourself and make sure you are doing okay physically and mentally.
- Don't be afraid to ask for help.
In This Review
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