Operations Manager Review
at Mitie
Degree Apprenticeship
Business Operations, Engineering, Mechanical Engineering, Property Management
North West
Review Submitted: December 2025
Overall Rating
4.6 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
-
Overview of Role
4/5
-
Skills Development
4.8/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Lead and motivate a team of multi-skilled engineers and supervisors across a large geographical patch. Responsible for the completion of Planned and Reactive works for a diverse customer base to remain compliant. Financially responsible for the performance of my team.
To what extent do you enjoy your programme?
4/5
The programme was excellent and I gained the skills and knowledge required to complete my role and future roles to progress into
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Yes, Project management skills through the project lifecycle, I hadn't previously managed a project.
I now know the different theories and models behind leading and motivating a team.
The way in which I manage conflict and use of techniques when negotiating and persuading during communication
I now know the different theories and models behind leading and motivating a team.
The way in which I manage conflict and use of techniques when negotiating and persuading during communication
Structure and Support
How well organised/structured is your programme?
5/5
Very well structured into modules with a workshop for each.
How much support do you receive from your employer?
5/5
All the support required to complete apprenticeship, experience, opportunities and time to complete course
How much support do you receive from your training provider when working towards your qualifications?
5/5
Great support when needing to understand the content and able to have extra sessions with workplace coach.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
It supports in decision making and how I lead my team during my role, giving me the tools to do my job effectively
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Networking, Social and charity events
Recommendations & Advice
Would you recommend Mitie to a friend?
Yes
Why?
Great company to work for, invests in it's employees development.
What tips or advice would you give to others applying to Mitie?
Be yourself, invest in your future.
