Digital Transformation Graduate Review
at NatWest Group
Graduate Scheme
Banking, Business Management
Edinburgh
Review Submitted: October 2025
Overall Rating
4.3 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.3/5
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Overview of the Role
4.6/5
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Experience & Company Culture
4/5
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Recommendations & Advice
Overview of the Role
Overall, how would you describe your experience at NatWest Group?
As a Graduate Trainee, I’ve had the chance to work across diverse teams—from Digital Release Management to Fraud Education—which has given me a broad understanding of the business and its customer-focused values. The culture is inclusive and supportive, and I’ve felt encouraged to contribute meaningfully while developing both technical and soft skills. There’s a genuine emphasis on personal growth, innovation, and collaboration, which makes it a great environment for early talent.
What are the main responsibilities of the role and which elements of the role do you enjoy the most?
As a Graduate Trainee in Digital Transformation, my main responsibilities have varied across placements, but consistently focused on driving innovation, improving customer experiences, and supporting strategic initiatives.
In my Fraud Education placement, I worked on enhancing the Cora AI fraud reporting journey, analysing fraud referral data to inform stakeholder engagement, and developing a Financial Foundations data tracking pack to measure workshop performance and regional engagement. I also led a proposal using webinar feedback to support financial education for business customers.
During my time in the Web Team, I managed end-to-end digital releases, supported the implementation of digital strategy, and collaborated with stakeholders across franchises using Agile methodologies.
One of the projects I particularly enjoyed was the invoice redirection scam initiative targeting the construction industry. It involved identifying risks from public contract award articles and designing a pilot to proactively mitigate scams—combining research, stakeholder education, and technical innovation.
What I enjoy most is the opportunity to work on meaningful projects that have a real impact on customers and colleagues. I thrive on problem-solving, stakeholder collaboration, and using data to drive decisions. Each placement has allowed me to grow professionally while contributing to NatWest’s mission of building financial confidence.
In my Fraud Education placement, I worked on enhancing the Cora AI fraud reporting journey, analysing fraud referral data to inform stakeholder engagement, and developing a Financial Foundations data tracking pack to measure workshop performance and regional engagement. I also led a proposal using webinar feedback to support financial education for business customers.
During my time in the Web Team, I managed end-to-end digital releases, supported the implementation of digital strategy, and collaborated with stakeholders across franchises using Agile methodologies.
One of the projects I particularly enjoyed was the invoice redirection scam initiative targeting the construction industry. It involved identifying risks from public contract award articles and designing a pilot to proactively mitigate scams—combining research, stakeholder education, and technical innovation.
What I enjoy most is the opportunity to work on meaningful projects that have a real impact on customers and colleagues. I thrive on problem-solving, stakeholder collaboration, and using data to drive decisions. Each placement has allowed me to grow professionally while contributing to NatWest’s mission of building financial confidence.
To what extent does your role give you the opportunity to contribute meaningfully and feel valued by your team?
4/5
How does your compensation package - including perks & benefits - fairly remunerate you for the work you do?
5/5
How well do you feel the role is preparing you for your future career?
4/5
How would you rate the extent to which you were developing new or existing skills through formal training and your day-to-day role?
4/5
Experience & Company Culture
How is the support you receive?
4/5
How is your work-life balance?
5/5
What is the organisational culture, values and general atmosphere like?
5/5
How would you rate NatWest Group initiatives when it comes to equality, diversity, inclusion and accessibility?
5/5
How would you rate NatWest Group CSR (Corporate Social Responsibility) initiatives?
4/5
Recommendations & Advice
Would you recommend NatWest Group to a friend?
Yes
Why?
I’d recommend working at NatWest Group to a friend because it’s a place where early talent is genuinely valued and supported. The Graduate Programme offers a wide range of placements that allow you to explore different areas of the business—from digital transformation to fraud education—while building transferable skills and meaningful connections.
The culture is inclusive, collaborative, and purpose-driven. You’re encouraged to bring your ideas forward, and there’s a strong emphasis on personal development, innovation, and making a positive impact for customers and communities.
I’ve especially appreciated the opportunity to work on real-world projects, like improving fraud reporting journeys and designing scam prevention pilots, which not only helped me grow professionally but also contributed to something bigger.
If you're looking for a place to learn, grow, and make a difference early in your career, NatWest is a great choice.
The culture is inclusive, collaborative, and purpose-driven. You’re encouraged to bring your ideas forward, and there’s a strong emphasis on personal development, innovation, and making a positive impact for customers and communities.
I’ve especially appreciated the opportunity to work on real-world projects, like improving fraud reporting journeys and designing scam prevention pilots, which not only helped me grow professionally but also contributed to something bigger.
If you're looking for a place to learn, grow, and make a difference early in your career, NatWest is a great choice.
How well did the role match your expectations based on the recruitment process?
4/5
When considering the recruitment & onboarding process, have you any specific tips or advice you would give to others applying to NatWest Group?
Recruitment Tips:
Understand the Purpose-Driven Culture: NatWest places a strong emphasis on building financial confidence and doing the right thing for customers and communities. Make sure your values align and reflect that in your application and interviews.
Use the STAR Method: For interviews and assessments, structure your answers using the Situation, Task, Action, and Result format. It helps you clearly demonstrate your impact and thought process.
Show Curiosity and Adaptability: The Graduate Programme is rotational, so being open to learning across different areas is key. Highlight any examples of flexibility or cross-functional collaboration.
Prepare for the Online Assessments: These often include situational judgement and behavioural questions. Practice beforehand to get comfortable with the format.
Onboarding Advice:
Engage Early: Take advantage of induction sessions, networking opportunities, and early access to learning platforms. It helps you settle in and build connections quickly.
Ask Questions: Everyone is very approachable, and asking questions shows initiative and helps you learn faster.
Be Proactive in Placements: Whether you're working on fraud education, digital releases, or customer propositions, take ownership of your projects and seek out opportunities to add value.
Overall, the process is well-structured and supportive, and it sets you up for success from day one.
Understand the Purpose-Driven Culture: NatWest places a strong emphasis on building financial confidence and doing the right thing for customers and communities. Make sure your values align and reflect that in your application and interviews.
Use the STAR Method: For interviews and assessments, structure your answers using the Situation, Task, Action, and Result format. It helps you clearly demonstrate your impact and thought process.
Show Curiosity and Adaptability: The Graduate Programme is rotational, so being open to learning across different areas is key. Highlight any examples of flexibility or cross-functional collaboration.
Prepare for the Online Assessments: These often include situational judgement and behavioural questions. Practice beforehand to get comfortable with the format.
Onboarding Advice:
Engage Early: Take advantage of induction sessions, networking opportunities, and early access to learning platforms. It helps you settle in and build connections quickly.
Ask Questions: Everyone is very approachable, and asking questions shows initiative and helps you learn faster.
Be Proactive in Placements: Whether you're working on fraud education, digital releases, or customer propositions, take ownership of your projects and seek out opportunities to add value.
Overall, the process is well-structured and supportive, and it sets you up for success from day one.
