Receptionist Review
at Whitbread plc
Level 2 Apprenticeship
Hospitality Management
Beckton
Review Submitted: September 2025
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Receptionist, checking guest in and out, handling enquires, reservations management, customer service, cash handling, emergency response and hotel cleanliness.
To what extent do you enjoy your programme?
5/5
Pleasant.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Improved communication skills, enhanced customer service skills.
Structure and Support
How well organised/structured is your programme?
5/5
Brilliant so far.
How much support do you receive from your employer?
5/5
They offer support.
How much support do you receive from your training provider when working towards your qualifications?
5/5
She is really helpful.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Recommendations & Advice
Would you recommend Whitbread plc to a friend?
Yes
Why?
They offer opportunities to grow.
What tips or advice would you give to others applying to Whitbread plc?
Research about the company before applying.
