receptionist Review
at Whitbread plc
Work Experience
Customer Service
Peterborough
Review Submitted: August 2025
Overall Rating
4.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of the Experience
5/5
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Skills Development
3/5
-
Company Culture
Overview of the Experience
Please give an overview of what your experience involved:
5/5
The course has been really good for me, I have always studied by my self with the course I have support to do it at work, I love my job and is great to learn more about it too.
How well organised was your experience?
5/5
the course guide you through the process so you are never lost, my coach help me a lot, I can always ask for help, an they are vey flexible with days and times so I could do it whenever I am free.
To what extent did you enjoy your experience?
5/5
So far I am really enjoying the course, they offer lots of research material so if you are struggle with something, you will always be able to find support from your coach and plenty of material to study.
How much did your experience help you in deciding on your future career path?
5/5
A lot, I am falling in love with hospitality industry, every day I put in practice what I learn from course.
Were you paid or reimbursed adequately for this experience?
I was paid
Skills Development
What training and skills development did you learn from your experience?
5/5
As I always studied by my self the gave me support, teachers, material to study so my English improved significantly.
Company Culture
How much did you learn about the company culture and what it would be like to work there?
5/5
Premier inn is a huge company so I had to do lots of research to have a base for my reports.
Were there opportunities for networking and meeting other employees?
1/5
No
Recommendations and Advice
Would you recommend Whitbread plc to a friend?
Yes
Why?
I would, depending of their role.
What tips or advice would you give to others applying to Whitbread plc?
make sure you make your requirements clear, Premier inn is a good company if you impose yourself.
