Skills & Qualifications Manager Review
at CCH Group
Higher Level Apprenticeship
Social Work, Teaching, Project Management, Data Analysis, Business Operations
DL1
Review Submitted: March 2025
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Is responsible for identifying the right opportunities for skills and qualifications
interventions that will support our ambition for CCH to become a world leading learning
organisation.
• Creates the CCH skills and qualifications strategy (short, medium and long term) to
meet the current and future needs of the business in line with the wider CCH strategy
• Works with the Head of L&D to translate the strategy into a plan that can be
implemented across the business functions and teams (including all nations of the UK)
• Represents CCH apprenticeship externally, being the voice of our apprenticeships and
qualifications and continually evolves the offer in line with best practice
• Develops external networks and knowledge across industries to influence an innovative
skills and qualification’s framework aligned to business/government requirements
• Continues to build relationships with existing apprentice providers and looks for ways to
• develop new relationships with new apprentice providers
• Explores new opportunities to ways to make use of apprentice levy for care and noncare roles within CCH – also non apprentice opportunities in skills and qualifications
(leaderships and professional development)
interventions that will support our ambition for CCH to become a world leading learning
organisation.
• Creates the CCH skills and qualifications strategy (short, medium and long term) to
meet the current and future needs of the business in line with the wider CCH strategy
• Works with the Head of L&D to translate the strategy into a plan that can be
implemented across the business functions and teams (including all nations of the UK)
• Represents CCH apprenticeship externally, being the voice of our apprenticeships and
qualifications and continually evolves the offer in line with best practice
• Develops external networks and knowledge across industries to influence an innovative
skills and qualification’s framework aligned to business/government requirements
• Continues to build relationships with existing apprentice providers and looks for ways to
• develop new relationships with new apprentice providers
• Explores new opportunities to ways to make use of apprentice levy for care and noncare roles within CCH – also non apprentice opportunities in skills and qualifications
(leaderships and professional development)
To what extent do you enjoy your programme?
5/5
I am really enjoying the way the apprenticeship is delivered and this is supporting me in my role. I am learning in classroom workshops and 1-2-1 review sessions.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Communication Skills: Enhanced my ability to convey information clearly and effectively, both verbally and in writing.
Training and Facilitation: Learnt how to design and deliver engaging training sessions, workshops, and presentations.
Instructional Design: Developing my ability to create educational programmes and materials that meet the needs of learners.
Project Management: Gaining experience in planning, executing, and overseeing projects to ensure they are completed on time and within budget.
Assessment and Evaluation: Learning how to assess the effectiveness of training programs and make improvements based on feedback.
Interpersonal Skills: Building strong relationships with colleagues, mentors, and learners, and improving my ability to work collaboratively.
Technical Skills: Becoming proficient with various tools and technologies used in Learning & Development, such as Learning Management Systems (LMS), e-learning software, and virtual training platforms.
Analytical Skills: Developing my ability to analyse data and metrics to measure the impact of training programs and identify areas for improvement.
Problem-Solving: Enhancing my ability to identify issues and develop effective solutions to improve learning outcomes.
Training and Facilitation: Learnt how to design and deliver engaging training sessions, workshops, and presentations.
Instructional Design: Developing my ability to create educational programmes and materials that meet the needs of learners.
Project Management: Gaining experience in planning, executing, and overseeing projects to ensure they are completed on time and within budget.
Assessment and Evaluation: Learning how to assess the effectiveness of training programs and make improvements based on feedback.
Interpersonal Skills: Building strong relationships with colleagues, mentors, and learners, and improving my ability to work collaboratively.
Technical Skills: Becoming proficient with various tools and technologies used in Learning & Development, such as Learning Management Systems (LMS), e-learning software, and virtual training platforms.
Analytical Skills: Developing my ability to analyse data and metrics to measure the impact of training programs and identify areas for improvement.
Problem-Solving: Enhancing my ability to identify issues and develop effective solutions to improve learning outcomes.
Structure and Support
How well organised/structured is your programme?
5/5
The programme is very well structured and you have a timetable well in advanced to support with planning and workload.
How much support do you receive from your employer?
5/5
I am very supported by CCH Group to take time for off-the-job training and to attend additional sessions internally that would support my OTJ and gain further knowledge. During my 1-2-1s this is always discussed and the support is there for me to progress my career.
How much support do you receive from your training provider when working towards your qualifications?
5/5
BePro have been excellent with the support provided to date and are always there when you reach out to them.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
It has opened up my eye's to how I support others to develop. It has given me so much more confidence in being able to reflect on the work that I do and how this is a contributing factor to improving what we do.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
No
Recommendations & Advice
Would you recommend CCH Group to a friend?
Yes
Why?
CCH Group are people focused and really drive the employee experience.
What tips or advice would you give to others applying to CCH Group?
Review the development opportunities available within CCH Group and constantly ask questions to develop yourself.
