BRANCH SALES ASSISTANT Review
at Travis Perkins plc
Level 3 Apprenticeship
Sales
Hartlepool
Review Submitted: June 2025
Overall Rating
4.6 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4.4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My role involves actively listening to our customers needs and inquiries, promptly addressing their concerns and providing accurate information on our products and services. To be consistently following all of our policies and procedures to ensure a high level of customer service.
To what extent do you enjoy your programme?
5/5
I believe it was a very knowledgeable programme which has been very benefiting for my day to day tasks.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Maintaining a cost-conscious mind-set when meeting customers and our business needs, being aware of our costs with products, making informed decisions, continuously finding new ways to improve in all aspects of my role.
Structure and Support
How well organised/structured is your programme?
5/5
I believe the structure wasn't too badly organised, there were a few areas in which I felt it was poorly written and not very clear. However my coach was amazing and gave me the support needed to complete my tasks.
How much support do you receive from your employer?
5/5
I received a lot of support from my manager, he provided a lot of advice and help throughout the programme.
How much support do you receive from your training provider when working towards your qualifications?
5/5
The support from my coach was outstanding! Susan was always there when I needed her and provided amazing advice and support.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
It has furthered my knowledge and developed my confidence o be able to deliver on whats expected from me within my role.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
N/A
Recommendations & Advice
Would you recommend Travis Perkins plc to a friend?
Yes
Why?
It's a great company to work for with a friendly and safe environment,ent to work in.
What tips or advice would you give to others applying to Travis Perkins plc?
There's a lot of apprentices and opportunities available!
