Health and Wellbeing Lead Review
at Serco
Higher Level Apprenticeship
Teaching
Birmingham
Review Submitted: May 2025
Overall Rating
4.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
-
Overview of Role
5/5
-
Skills Development
4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
To provide information advice and guidance through 121 support and group education workshops on a pre employability programme with the aim to support Participants with health barriers. I also contribute to staff induction training, development and wellbeing initiatives.
To what extent do you enjoy your programme?
5/5
I enjoy the programme I find the workshops and tasks very useful
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Improved knowledge of learning theories, change management and platforms
Return on investment and measuring outcome and not output have been very valuable
Return on investment and measuring outcome and not output have been very valuable
Structure and Support
How well organised/structured is your programme?
5/5
How much support do you receive from your employer?
4/5
This has been difficult with changes in management and restructuring but they have been very eager to support development
How much support do you receive from your training provider when working towards your qualifications?
4/5
Whenever I have reached out I have had fast replies to support with any questions
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Better knowledge of emerging tech and changes
Better knowledge and application of managing ROI
Better knowledge and application of learning theories
Better knowledge and application of managing ROI
Better knowledge and application of learning theories
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
Not really we had a training conference last week but that was the first event in two years of being in the role.
Recommendations & Advice
Would you recommend Serco to a friend?
Yes
Why?
Good business benefits - wellbeing support, share schemes etc.
Good working practices
Very communicative for performance, what's coming up and bids reinforcing job security as contract moves along
Good working practices
Very communicative for performance, what's coming up and bids reinforcing job security as contract moves along
What tips or advice would you give to others applying to Serco?
If you want to develop actively seek it out and there will be lots of people who will be willing to support you
