Data and ILR Assurance Officer Review
at Serco
Higher Level Apprenticeship
Data Analysis
Birmingham
Review Submitted: March 2024
Overall Rating
4.6 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
4.8/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Updating ILR and data fields on the LMS and MIS. Tracking finance for the team.
To what extent do you enjoy your programme?
4/5
\very much
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Yes, my understanding of apprenticeships. I have developed data analysis skills and MS Office. Looking to develop further via apprenticeships (promoted by Serco, delivered by Baltic).
Structure and Support
How well organised/structured is your programme?
5/5
Very. Everything was plotted out at the beginning and has met expectations.
How much support do you receive from your employer?
4/5
As much as I request.
How much support do you receive from your training provider when working towards your qualifications?
5/5
As much as I request. They have been clear and elaborated where asked.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Only been on programme 9 weeks and have already learnt how to streamline some processes.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Yes, social activities, festive events, team days and volunteering opportunities are all provided.
Recommendations & Advice
Would you recommend Serco to a friend?
Yes
Why?
Generally tend to be very adaptable and flexible. Innovation is a key principle.
What tips or advice would you give to others applying to Serco?
Be adaptable and open to new ideas.
