Associate Engagement and Development Manager Review
at Pearson
Degree Apprenticeship
Customer Service
Manchester
Review Submitted: May 2025
Overall Rating
4.1 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
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Skills Development
4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I am responsible for writing and checking mass communications, providing engagement opportunities for customers and maintaining a strategy for training and development.
To what extent do you enjoy your programme?
4/5
I am really enjoying my programme and the learning and confidence I am gaining to bring back in to my every day role.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Yes, I have developed skills on business operations and technologies, what external factors can impact a business and how as an organisation we can implement new methodologies in project management.
Structure and Support
How well organised/structured is your programme?
4/5
Very well.
How much support do you receive from your employer?
4/5
A lot of support and interest in what I am achieving
How much support do you receive from your training provider when working towards your qualifications?
4/5
Manchester Met have been incredibly supportive and approachable.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
It providing a deeper understanding and knowledge of how an organisation works, how we can improve things and providing in confidence with supporting my work experience with academic theory.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Yes, we have extra activities at work.
Recommendations & Advice
Would you recommend Pearson to a friend?
Yes
Why?
Its a fantastic place to work, and the people are brilliant. I have worked at Pearson for 18 years this year.
What tips or advice would you give to others applying to Pearson?
Be yourself and be inspired by what Pearson achieve as a company for all learners.
