Leakage Technician Review
at Northumbrian Water Group
Level 3 Apprenticeship
Engineering
Washington, Tyne and Wear
Review Submitted: May 2025
Overall Rating
4.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4.8/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Targeted leakage detection. Finding unseen water leaks in areas where water usage has risen. Surveying the water network using primarily acoustic detection equipment to pinpoint underground leaks.
To what extent do you enjoy your programme?
5/5
Really enjoy it. Very rewarding role.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Learned so many new skills. From having no experience of the water industry to now having a wide variety of skills across the distribution network. Training is fantastic. Fully supported every step of the way with mentoring and guidance.
Structure and Support
How well organised/structured is your programme?
5/5
Very well structured.
How much support do you receive from your employer?
5/5
Lots of support. Any equipment or time needed to complete tasks is always given. Regular one on one meetings where any needs are met or things are put in place to achieve any goals.
How much support do you receive from your training provider when working towards your qualifications?
5/5
Lots of support. My LDC, [This section of the comment has been removed by a member of the Higherin Team because it did not meet our site terms and conditions] was fantastic. Always available to chat over the phone or by email. Offered great advice and provided all the tools needed to complete my apprenticeship. A very experienced and knowledgeable trainer who connected well with all of the apprentices.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
The qualification gives confidence and validation that I am proficient at the role. The experience gained through learning and by mixing with the other cohorts and hearing of their own experiences within the company have been invaluable.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Yes. We have team building days. There are also social media groups available through the NWG portal. We also complete charity work annually through 'Just An Hour'. This can be anything from a beach clean to helping out a local community project.
Recommendations & Advice
Would you recommend Northumbrian Water Group to a friend?
Yes
Why?
Fantastic company. Employee wellbeing is a massive priority. Always fully supported and encouraged to excel in your role.
What tips or advice would you give to others applying to Northumbrian Water Group?
Attitude and enthusiasm go a long way. Skills can be learned but having the right mindset and willingness to learn are essential. Safety and customer service skills are massive. Get those two right and you are off to a good start.
