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Senior Support Worker Review

at Choice Care Group

Level 3 Apprenticeship

Social Work

West Bromwich

Review Submitted: May 2025

Overall Rating

5 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role
5/5 - Skills Development
5/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
5/5
As a Senior Support Worker, you provide direct care and support to individuals, promote their independence, and ensure their safety and well-being. You also supervise junior staff, lead by example, manage care plans and records, communicate with families and professionals, and help maintain compliance with care standards. Your role combines hands-on support with leadership and administrative duties.
To what extent do you enjoy your programme?
5/5
I enjoy the programme as it allows you to make a positive difference, develop valuable skills, and take on meaningful responsibilities, though it may come with some challenge

Skills Development

Have you learnt any new skills or developed existing skills?
5/5
Yes, in your role as a Senior Support Worker, you’ve likely developed leadership, communication, and problem-solving skills, while also enhancing your ability to manage care plans, handle challenging situations, and support both service users and staff effective

Structure and Support

How well organised/structured is your programme?
5/5
The programme is generally well-structured, providing clear guidance, support, and opportunities for learning, though there may be occasional areas for improvement in coordination or communication.
How much support do you receive from your employer?
5/5
I receive a good level of support from your employer, including guidance, training opportunities, and help when challenges arise, though there may be occasional gaps in consistency or communication.
How much support do you receive from your training provider when working towards your qualifications?
5/5
You receive consistent and helpful support from your training provider, including regular check-ins, feedback, and resources to help you progress with your qualifications
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
My qualification supports me well in my role by building my knowledge, boosting my confidence, and helping me apply best practices in real work situations.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Yes, there are some extra-curricular activities available at work, such as social events and team-building activities, which help strengthen team relationships and improve workplace mora

Recommendations & Advice

Would you recommend Choice Care Group to a friend?
Yes
Why?
Choice Care Group offers a supportive work environment, opportunities for personal and professional development, and the chance to make a meaningful difference in people’s lives. The team culture is positive, and there are clear pathways for career progres.
What tips or advice would you give to others applying to Choice Care Group?
I would advise others to be proactive, flexible, and passionate about providing care. It’s important to be patient and compassionate, as the work can be challenging but also highly rewarding. Take advantage of the training and development opportunities to grow in the role
In This Review
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