General Manager Review

Item: General Manager at Whitbread plc
Rating: 4.3
Author: Anonymous

at Whitbread plc

Higher Level Apprenticeship

Hospitality Management

London

Review Submitted: May 2025

Overall Rating

4.3 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4.5/5 - Overview of Role

4/5 - Skills Development

3.6/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:

4/5

Running a very buisy restaurant with 25 employees . Managing team and people as well as day to day operation.

To what extent do you enjoy your programme?

5/5

Really enjoyed, had really strong support and encouragement from my coach.

Skills Development

Have you learnt any new skills or developed existing skills?

4/5

Build more confidence and skill how to plan ahead, deal with change and crisis. Build stronger skill how to manage conflicts within teams, team progressions and team sheet.

Structure and Support

How well organised/structured is your programme?

4/5

Have a clear u deranging ans structure what to expect and what are the next steps.

How much support do you receive from your employer?

3/5

Moderate level of support. What would be more helpful if we had hours allocation for apprenticeships 3-4 h a week.

How much support do you receive from your training provider when working towards your qualifications?

4/5

As mentioned before really good support. Coach is always answering my queries and easy to reach when need help.

How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

4/5

Well, first time we have highest win at in region with strongest financial performance. So I believe the learning has positively helped me to atvhieve these results.