Receptionist Review
at Whitbread plc
Level 2 Apprenticeship
Customer Service
Birmingham
Review Submitted: May 2025
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Checking people in and out ensuring great customer experience.
To what extent do you enjoy your programme?
5/5
Some days were harder than others but overall good.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Doing the apprenticeship with [This section of the comment has been removed by a member of the Higherin Team because it did not meet our site terms and conditions] enhanced my confidence
Structure and Support
How well organised/structured is your programme?
5/5
Very well. Informative and if needed help was always there for me.
How much support do you receive from your employer?
5/5
A lot
How much support do you receive from your training provider when working towards your qualifications?
5/5
Wouldn’t have done it without him. [This section of the comment has been removed by a member of the Higherin Team because it did not meet our site terms and conditions]
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I became more confident and comfortable and work better overall learning everything through my apprenticeship.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
No
Recommendations & Advice
Would you recommend Whitbread plc to a friend?
Yes
Why?
Have not had any issues to say otherwise.
What tips or advice would you give to others applying to Whitbread plc?
Do the apprenticeship.
