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NatWest Group

Assistant relationship manager Review

at NatWest Group

Level 3 Apprenticeship

Finance

Cambridge

Review Submitted: May 2025

Overall Rating

3.8 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4/5 - Overview of Role
4/5 - Skills Development
3.4/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
4/5
As an Assistant Relationship Manager, my role primarily involves supporting Senior Relationship Managers in managing client relationships to ensure that my clients receive high-quality service. My key responsibilities include maintaining regular communication with clients, handling inquiries, and providing information regarding our services or products. I also assist in managing client portfolios by tracking performance, ensuring data accuracy, and preparing reports and presentations for client meetings.
Additionally, I am responsible for aiding in the preparation of meetings by scheduling, gathering, and organising relevant documents and materials. Data entry and management are critical aspects of my job, as I maintain and update client databases and CRM systems while ensuring compliance with data protection regulations.
In my administrative support role, I manage calendars, coordinate meetings, and handle correspondence. I conduct market research to stay informed about trends and competitor activities, which helps me identify new business opportunities or potential leads. Furthermore, my focus on customer service enhances client satisfaction through prompt and effective responses to inquiries and concerns, escalating issues when necessary.
To excel in my position, I rely on strong communication and organisational skills, attention to detail, and analytical abilities. In summary, my role is pivotal in nurturing client relationships, supporting my team’s goals, and delivering a high standard of service, all of which contribute to the team's overall success.
To what extent do you enjoy your programme?
4/5
I really enjoyed it .

Skills Development

Have you learnt any new skills or developed existing skills?
4/5
Yes lots of life long people and work skills

Structure and Support

How well organised/structured is your programme?
4/5
Overall very good,
How much support do you receive from your employer?
5/5
Lots of support and given lots of time to complete
How much support do you receive from your training provider when working towards your qualifications?
4/5
lots of support
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
not bad
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5

Recommendations & Advice

Would you recommend NatWest Group to a friend?
Yes
Why?
Great people to work with.
What tips or advice would you give to others applying to NatWest Group?
be yourself
In This Review
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