Assistant relationship manager Review
at NatWest Group
Level 3 Apprenticeship
Finance
Cambridge
Review Submitted: May 2025
Overall Rating
3.8 /5
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Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
Additionally, I am responsible for aiding in the preparation of meetings by scheduling, gathering, and organising relevant documents and materials. Data entry and management are critical aspects of my job, as I maintain and update client databases and CRM systems while ensuring compliance with data protection regulations.
In my administrative support role, I manage calendars, coordinate meetings, and handle correspondence. I conduct market research to stay informed about trends and competitor activities, which helps me identify new business opportunities or potential leads. Furthermore, my focus on customer service enhances client satisfaction through prompt and effective responses to inquiries and concerns, escalating issues when necessary.
To excel in my position, I rely on strong communication and organisational skills, attention to detail, and analytical abilities. In summary, my role is pivotal in nurturing client relationships, supporting my team’s goals, and delivering a high standard of service, all of which contribute to the team's overall success.