Receptionist Review
at Whitbread plc
Level 2 Apprenticeship
Customer Service
Basildon
Review Submitted: May 2025
Overall Rating
4.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4.8/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My first meeting with my coach [This section of the comment has been removed by a member of the Higherin Team because it did not meet our site terms and conditions] is very supportive and knowledgeable.
First introduction support with my coach maked sure I understood how to navigate around Aptem and what I expected,how I meet the targets and the OTJ.
We covered the assessments criteria for timeline - gateway & EPA and worked through OTJ support and spreadsheet.
I recommend her 100%, she is a wonderful and professional person.
First introduction support with my coach maked sure I understood how to navigate around Aptem and what I expected,how I meet the targets and the OTJ.
We covered the assessments criteria for timeline - gateway & EPA and worked through OTJ support and spreadsheet.
I recommend her 100%, she is a wonderful and professional person.
To what extent do you enjoy your programme?
5/5
Throughout.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Yes
Structure and Support
How well organised/structured is your programme?
5/5
Very well organised and structured
How much support do you receive from your employer?
5/5
Necessary enough.
How much support do you receive from your training provider when working towards your qualifications?
5/5
Necessary enough.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I feel comfortable and happy, Necessary enough.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Not sure
Recommendations & Advice
Would you recommend Whitbread plc to a friend?
Yes
Why?
Is a good company
What tips or advice would you give to others applying to Whitbread plc?
Read well the contract and the benefits what we can get.
