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Higherin
NatWest Group

Relationship Manager Review

at NatWest Group

Degree Apprenticeship

Banking

London

Review Submitted: May 2025

Overall Rating

3.6 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

3/5 - Overview of Role
3/5 - Skills Development
3.4/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
3/5
I handle a variety of queries that customers may have which may include account openings, annual reviews, legal fees, etc. I had daily tasks that I will complete everyday such as excesses, where I will reach out to customer with overdrawn accounts ensuring they transfer funds in the account.
To what extent do you enjoy your programme?
3/5
I enjoy it very much, some days can be difficult as you are always learning new things but I am always able to ask for help and guidance on what next steps need to be taken.

Skills Development

Have you learnt any new skills or developed existing skills?
3/5
It has developed my communication skills as you are always communicating with different teams and customers. It has also improved my organisational skills as I must keep on top of all the work I do ensuring I meet deadlines.

Structure and Support

How well organised/structured is your programme?
3/5
It is well organised, there are webinars to join and learn from and then time to write up an assignment before submitting. There is always support if you are struggling with your assignment. There are quarterly catch ups to talk about the work that has been completed and what are the next steps to completing your apprenticeship.
How much support do you receive from your employer?
3/5
They are always there for any questions you may have and to teach you any new things.
How much support do you receive from your training provider when working towards your qualifications?
4/5
They are there to guide you through your assignments and provide support when you need it.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
It helps provide insight into the things you learn in your role in a deeper perspective.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
There are many social activities that goes on and professional networking events.

Recommendations & Advice

Would you recommend NatWest Group to a friend?
Yes
Why?
I've enjoyed the time I have spent and learnt many new things and am continuing to grow in your role.
What tips or advice would you give to others applying to NatWest Group?
Learn about the core values and to show how you align with the values in your interview, be motivated and show your interest.
In This Review
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