Hospitality Supervisor Review
at St Austell Brewery
Level 3 Apprenticeship
Bar and Waiting
St Austell
Review Submitted: April 2025
Overall Rating
3.6 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3.5/5
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Overview of Role
3/5
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Skills Development
3.4/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I work at the Visitors Centre Bar where we cater for the public, staff at the brewery and host functions and events, as well as brewery tours.
To what extent do you enjoy your programme?
3/5
I enjoy the classes, the coursework is hard work but fulfilling.
Skills Development
Have you learnt any new skills or developed existing skills?
3/5
I’ve learnt how to manage my time, as well as many skills around managing a team and gaining confidence in my role.
Structure and Support
How well organised/structured is your programme?
4/5
The programme is well thought through and has a good balance of educational and fun activities.
How much support do you receive from your employer?
2/5
I am pretty capable and enjoy doing the work on my own, but I know that if I need assistance that I can ask for it.
How much support do you receive from your training provider when working towards your qualifications?
5/5
My tutors at Truro College are extremely helpful and go above and beyond to ensure we have the tools and information we need to do well, I can message either one at any time and will receive their undivided attention.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
It will give me confidence in my abilities and help me know how to deal with situations I’m not familiar with.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
There are lots of events and activities to get involved with through Thrive, there is a brewery choir and there are several football events during the year.
Recommendations & Advice
Would you recommend St Austell Brewery to a friend?
Yes
Why?
It is a good company to work for, there are many perks to the job and the team has a real family feel.
What tips or advice would you give to others applying to St Austell Brewery?
Be yourself, work hard and push yourself to be the best that you can.
