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Whitbread plc

Night shift Review

at Whitbread plc

Level 3 Apprenticeship

Hospitality Management

Bromley, UK

Review Submitted: April 2025

Overall Rating

4.4 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role
5/5 - Skills Development
4.2/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Guest service and check ins, managing reservations and bookings, security, cleaning and maintenance support.
To what extent do you enjoy your programme?
5/5

Skills Development

Have you learnt any new skills or developed existing skills?
5/5
Customer service, communication, time management, conflict resolution.

Structure and Support

How well organised/structured is your programme?
5/5
The program is well structured, and I understand my role, responsibilities, and general expectations. This may include introductory classes, getting to know the team, and recommendations on the tools and systems that I will use. During many well-organized internships, I will have the opportunity to take turns studying in different departments or perform various tasks in order to gain a comprehensive understanding of the business. This will help keep the experience dynamic and allow me to learn from all aspects of the job.
How much support do you receive from your employer?
5/5
I have enough support from the management.
How much support do you receive from your training provider when working towards your qualifications?
5/5
I receive constant support for any inquiries or the identification of certain errors in my work, feedback is provided lightning fast, you don't feel like you're studying alone, and I always thank my coach very much.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I feel 100 percent of the changes in my knowledge and every day I learn more and more new things, and again I am grateful for the biggest work and training of people like me. It has also become much better to work at work, because there is more understanding and practice.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
N/A

Recommendations & Advice

Would you recommend Whitbread plc to a friend?
Yes
Why?
Whitbread is a well-known company in the hospitality industry, with brands like Premier Inn. Based on my experience, the company has a good reputation for employee satisfaction, career growth, and a positive work environment, I would definitely recommend it to a friend.
What tips or advice would you give to others applying to Whitbread plc?
Be yourself, enthusiasm.
In This Review
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