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Assistant Legal Services Manager Review

at County Durham and Darlington NHS Foundation Trust

Level 3 Apprenticeship

Legal/Law

Durham (County Durham)

Review Submitted: April 2025

Overall Rating

4 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4.5/5 - Overview of Role
4/5 - Skills Development
3.8/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My role involves the in-house management of a caseload of several hundred personal injury claims as well as preparing performance reports for the Department.
To what extent do you enjoy your programme?
4/5
The off the job training is a good combination of study days provided over Microsoft Teams as well as self-directed study. This helps me to achieve a good work/study balance.

Skills Development

Have you learnt any new skills or developed existing skills?
4/5
The Level 3 Data Essentials Apprenticeship i am undertaking has helped develop my data analysis and Microsoft Excel skills.

Structure and Support

How well organised/structured is your programme?
4/5
My programme is well structured with a clearly set out timetable for study days and self-directed study. There are also plenty of good resources available to practice Microsoft Excel skills as well as brush up on maths and english functional skills.
How much support do you receive from your employer?
5/5
My employer is very supportive of the apprenticeship that i'm undertaking, providing me with the required off the job training time every week and supporting and encouraging me to develop and use the skills i have learnt so far.
How much support do you receive from your training provider when working towards your qualifications?
5/5
The training provider has been very good in helping me to work towards my apprenticeship. The tutors can be contacted easily, personal suppport and the revision sessions for functional skills is second to none.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I feel that i am being equipped by my training provider to be confident and competent in the skills that i am learning.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
No

Recommendations & Advice

Would you recommend County Durham and Darlington NHS Foundation Trust to a friend?
Yes
Why?
I feel that the Trust has invested in me to be able to do my job more effectively and is prepared to support me throughout the apprenticeship.
What tips or advice would you give to others applying to County Durham and Darlington NHS Foundation Trust?
Go for it!
In This Review
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