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Higherin

Apprentice Review

at Toni & Guy

Level 2 Apprenticeship

Customer Service

Bristol

Review Submitted: April 2025

Overall Rating

3.4 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

3/5 - Overview of Role
4/5 - Skills Development
2.8/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
3/5
Learning hairdressing, new skills, communication and way of dealing with customers. I then do all the jobs for example the washing up and cleaning.
To what extent do you enjoy your programme?
3/5
I enjoy learning new things Like haircuts and colour. In my training sessions I always get to learn new skills with my trainer on that day.

Skills Development

Have you learnt any new skills or developed existing skills?
4/5
Yes, every training sessioin I learn new things, I have passed of assesements and continue working towards passing of more.

Structure and Support

How well organised/structured is your programme?
3/5
Yes its organised well and has a good flow.
How much support do you receive from your employer?
3/5
My employers help me and our understanding of how to teach and guide me through my apprentership to ensure I have the best I cant get.
How much support do you receive from your training provider when working towards your qualifications?
3/5
Each trainer is differnt and teach in differnt ways, they are all supportive and ecourging of learning new skills to eventualy pass of. They support me through my training sessions and always push me forward.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
It helps me as I am leanring new skills that I need as a hairdresser to perform better.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
No

Recommendations & Advice

Would you recommend Toni & Guy to a friend?
Yes
Why?
I would recommend toni&guy to a friend as everyone here are encourging and trainers want the best from you. There understanding and work around your needs and the pase u learn at.
What tips or advice would you give to others applying to Toni & Guy?
You get a good standard of training, enjoy and embrase your hairdressing journey here and have fun.
In This Review
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