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Higherin

Hairdresser Review

at Toni & Guy

Level 2 Apprenticeship

Customer Service

Wimbledon

Review Submitted: April 2025

Overall Rating

4.3 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4.5/5 - Overview of Role
4/5 - Skills Development
4/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Day to day work involves washing hair blowdrying, interacting with clients, and cleaning.
To what extent do you enjoy your programme?
5/5
Very much

Skills Development

Have you learnt any new skills or developed existing skills?
4/5
Learnt the skill of customer service, working under pressure and teamwork.

Structure and Support

How well organised/structured is your programme?
4/5
Very well organised in academy
How much support do you receive from your employer?
4/5
Lots of needed I am sure.
How much support do you receive from your training provider when working towards your qualifications?
3/5
There is help and support available
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
Very well
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Yes through my work I have been able to work back stage in photoshoots, events and fashion shows like London Fashion Week.

Recommendations & Advice

Would you recommend Toni & Guy to a friend?
Yes
Why?
They do a great job throughout the training process to keep you learning and improving each week. They ensure you have lots of practical experience as long as theory.
What tips or advice would you give to others applying to Toni & Guy?
Go for it if you want to get straight into working in a salon but also training yourself. I would definitely recommend it.
In This Review
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