apprentice Review
at Toni & Guy
Level 2 Apprenticeship
Customer Service
Newmarket, Suffolk
Review Submitted: April 2025
Overall Rating
3.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3/5
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Overview of Role
3/5
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Skills Development
3.8/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
3/5
i clean and tidy the newmarket salon.
i wash hair daily and do the occasional blowdry and toner. i also work on my dolly head when quite
i wash hair daily and do the occasional blowdry and toner. i also work on my dolly head when quite
To what extent do you enjoy your programme?
3/5
i love it very much. although it is exhausting at times and very challenging i know that it will give me the best possible chance at becoming an amazing hairdresser after my apprenticeship is over
Skills Development
Have you learnt any new skills or developed existing skills?
3/5
i have developed a wide range of new skills and have also taken a huge step forwards in my career whilst doing my apprenticeship
Structure and Support
How well organised/structured is your programme?
2/5
i think it is structured to every individual person some more than others
How much support do you receive from your employer?
4/5
i received an acceptable amount of support from my employers and they help me in every way they can. they are very accommodating
How much support do you receive from your training provider when working towards your qualifications?
3/5
i received a lot of support. they help boost my self esteem and my confidence. they also are very understanding of my learning difficulties
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
i think it helps me perform amazingly
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
we do christmas meal together and secret santa. we also have extended courses we can take after we have finished our apprenticeship but they also do work shops too which a couple of the girls from the newmarket salon have attended
Recommendations & Advice
Would you recommend Toni & Guy to a friend?
Yes
Why?
i love my job
What tips or advice would you give to others applying to Toni & Guy?
if you dont want to work hard don't apply. the job takes alot out of you but is worth it in the end. if your not willing to help people then its not the right job for you
