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Higherin

Apprentice Review

at Toni & Guy

Level 2 Apprenticeship

Customer Service

Winchester

Review Submitted: April 2025

Overall Rating

4.5 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4/5 - Overview of Role
4/5 - Skills Development
4.4/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
4/5
On a day to day it includes making sure the stylists are helped around the salon, taking off colours and washing to clients and checking clients in.
To what extent do you enjoy your programme?
4/5
I like being able to go up to the academy in London and be the stylist for the day.
I also enjoy working in the salon and socialising with clients and stylists.

Skills Development

Have you learnt any new skills or developed existing skills?
4/5
I have learnt a lot since starting my apprenticeship.

Structure and Support

How well organised/structured is your programme?
4/5
I believe there is room for improvement but as long as your organised yourself there shouldn’t be a problem
How much support do you receive from your employer?
4/5
I receive any support I ask for and they are super helpful.
How much support do you receive from your training provider when working towards your qualifications?
4/5
they are really good with helping me understand things, I find they are very patient and teach in a way I can understand. If I’m struggling they are willing to put effort in and make sure I am able to do it.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
it’s given me a lot of confidence not only in work but outside too.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
going to hair events.

Recommendations & Advice

Would you recommend Toni & Guy to a friend?
Yes
Why?
The training programme is very good, and I feel by the end of my apprenticeship I will be very well taught
What tips or advice would you give to others applying to Toni & Guy?
as long as your dedicated to your passion you will go far
In This Review
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