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Higherin
Department for Education

Operational caseworker Review

at Department for Education

Level 3 Apprenticeship

Project Management

Darlington

Review Submitted: April 2025

Overall Rating

3.8 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4/5 - Overview of Role
3/5 - Skills Development
3.6/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
4/5
In my role, I assist schools and trusts with the academisation and transfer process. This involves holding and scheduling regular meetings with schools, multi academy trusts, Local authorities and solicitors and working collaboratively with them to see a project through to opening
To what extent do you enjoy your programme?
4/5
I enjoyed the flexible working days to complete the programme

Skills Development

Have you learnt any new skills or developed existing skills?
3/5
I am now equipped with a level 3 business administration qualification

Structure and Support

How well organised/structured is your programme?
3/5
I set aside 1 day out of my working week to ensure I completed my work which helped me to have a good organised structure and work life balance
How much support do you receive from your employer?
4/5
An abundance of support, every question or concern I had was answered within a timey manner and all my needs were met and taken seriously
How much support do you receive from your training provider when working towards your qualifications?
3/5
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I have a better understanding of how to vitalise my stakeholder communication skills
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
There are multiple net working events and socials such as TV and film club once a month, regular team and mini team meetings, social quizzes etc

Recommendations & Advice

Would you recommend Department for Education to a friend?
Yes
Why?
Because it offers a flexible, diverse and healthy working environment that caters to each individual and their needs and offers opportunities to grow and develop
What tips or advice would you give to others applying to Department for Education?
Don't hesitate or be intimidated, this is a very welcoming and accommodating organisation that will turn your weaknesses into strengths
In This Review
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