Apprentice Review
at Toni & Guy
Level 2 Apprenticeship
Customer Service
London
Review Submitted: April 2025
Overall Rating
4.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
3.8/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
At the start of the day I make sure the salon is nice and tidy for when the clients come in , making teas and coffees , making sure the basins are clean , sweeping hair. Washing/ drying hair. Doing the washing up/ washing machine.
To what extent do you enjoy your programme?
5/5
I enjoy the programme very much. I think it is very educating and I like the fact that I can get involved and learn by doing the task and not just standing back.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have learnt many new skills by watching stylists on the shop floor and what they do when they are talking to their clients and doing consultations and also when they are doing the service. I have learnt how to do many blowdries and the different techniques.
Structure and Support
How well organised/structured is your programme?
5/5
It is very organised . It is very well explained and if I have any questions they are answered straight away.
How much support do you receive from your employer?
3/5
I receive the right amount of support if I have any questions or need any help they are there to support me .
How much support do you receive from your training provider when working towards your qualifications?
4/5
Enough support.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
It helps me perform better at work because I get to apply the skills I have learnt , in the salon.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
No
Recommendations & Advice
Would you recommend Toni & Guy to a friend?
Yes
Why?
I think that the company is very good itself and the way you get trained is amazing , they are always there to help you in any way. Starting an apprenticeship in my eyes is a good way to connect with the real world and you get to go on the shop floor straight away even whilst training so all of them skills you learn training you can portray them in the salon.
What tips or advice would you give to others applying to Toni & Guy?
I would say to just be comfortable and don’t feel scared because everyone has to start there journey somewhere and it all comes in time. Don’t be afraid to do something if you see something needs to be done do it don’t wait to be asked. If you have an opinion share it with the team. Don’t be scared to ask questions or for help
