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Higherin

Apprentice Review

at Toni & Guy

Level 2 Apprenticeship

Customer Service

Maidenhead

Review Submitted: April 2025

Overall Rating

5 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role
5/5 - Skills Development
5/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My role as a hairdressing apprentice involves interacting with clients, shampooing, taking off colour, blow drying and in second year having an open column to do my own clients, cut and colour.
To what extent do you enjoy your programme?
5/5
I absolutely love the programme. Going up to London once a week to focus purely on learning is amazing. And I learn so much in salon alongside all the stylists

Skills Development

Have you learnt any new skills or developed existing skills?
5/5
Absolutely I have upskilled my customer service skills, and learnt so much about hair.

Structure and Support

How well organised/structured is your programme?
5/5
Very good. We have set days at the academy. And set working days at the salon. We have 24/7 online access to learning also.
How much support do you receive from your employer?
5/5
A lot. My employer helps me and supports me so much. Pushing me to always achieve the highest I can.
How much support do you receive from your training provider when working towards your qualifications?
5/5
The academy are amazing. Always happy to help and support
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Very well. Everything I learn i put into practice
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
We have an annual event that our manager always sends us on

Recommendations & Advice

Would you recommend Toni & Guy to a friend?
Yes
Why?
Because it’s the best training I’ve experienced next to none
What tips or advice would you give to others applying to Toni & Guy?
Have a passion for hair and always be ready to learn.
In This Review
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