Customer First Manager Review
at Pearson
Degree Apprenticeship
Project Management
London
Review Submitted: April 2025
Overall Rating
4.7 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
-
Overview of Role
5/5
-
Skills Development
4.6/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
I am currently working in a project manager capacity, I help with the coordination of various projects within the GQ assessment and qualification team. This is on top of my BAU role which involves dealing with CRM reporting to track engagement with customers.
To what extent do you enjoy your programme?
4/5
I do enjoy it a lot, but it is challenging doing it along side a busy work life.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Yes, I am gaining a lot of experience and knowledge about what makes a good project manager, I have interacted with many stakeholders and have expanded my existing project experience.
Structure and Support
How well organised/structured is your programme?
5/5
Very well, a lot of support in place should we need it
How much support do you receive from your employer?
5/5
A lot - they provide a separate Induction to the college and there are many ambassadors to support.Early They are a corporate member of Association of Apprentices, celebration and awards events & encourages use of volunteering days to get involved in supporting career fairs and school engagement work.
My line manager is also extremely supportive
My line manager is also extremely supportive
How much support do you receive from your training provider when working towards your qualifications?
3/5
Quarterly check in sessions and personal development days
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I am able to put a lot of what I am learning into practice, I think moving into second year this will increase
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Yes, all of the above
Recommendations & Advice
Would you recommend Pearson to a friend?
Yes
Why?
Absolutely, I have been here for 7+ years now and love it
What tips or advice would you give to others applying to Pearson?
Do it!
