Nights receptionist Review
at Whitbread plc
Level 2 Apprenticeship
Hospitality Management
Stockton-on-Tees
Review Submitted: April 2025
Overall Rating
4.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4.8/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
I check people in to the hotel and give out any information needed by the guest I also creat rotas for shifts
To what extent do you enjoy your programme?
5/5
I enjoyed it alot the help from my apprenticeship coach was amazing the information and approach was calming and helped me stay focused
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Yes I have developed how to communicate with guests and how to better help my work place
Structure and Support
How well organised/structured is your programme?
5/5
Very well structured and plenty of time in-between tasked to you don't feel overwhelmed
How much support do you receive from your employer?
5/5
A good amount but she also stepped back and let me deal with it as a saw fit but did help when need and asked
How much support do you receive from your training provider when working towards your qualifications?
5/5
Alot she helped when ever she could and provided a lot of information and ideas to greatly help me in my apprenticeship
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
It has helped a great amount my talking to guests and dealing with colleagues
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
A few but nothing to really do with what I'm interested in such as football and rugby
Recommendations & Advice
Would you recommend Whitbread plc to a friend?
Yes
Why?
Because it's a good place to work good communication and strong foundation and give opportunities to go further in the company
What tips or advice would you give to others applying to Whitbread plc?
Trust in the process and it'll be an amazing place to work
