Housekeeping Review
at Whitbread plc
Level 2 Apprenticeship
Hospitality Management
Bromley, South Yorkshire
Review Submitted: April 2025
Overall Rating
4.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4.2/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My role as a housekeeper is to keep everything clean and make sure the rooms are clean and tidy up to the standard. In addition to this, be sure that guests receive what they expect, for example: towels, coffee, sugar, a clean room, changing the bed and many other things.
To what extent do you enjoy your programme?
5/5
I like it a lot, also because I'm a very curious person and I like to learn a lot of things.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Yes, I have learn to many things.
How to speak with the guest, how to do good my job, I has the possibility to work in more sector example: kitchen, FOH, Maintenance.
This developed my skills more than before
How to speak with the guest, how to do good my job, I has the possibility to work in more sector example: kitchen, FOH, Maintenance.
This developed my skills more than before
Structure and Support
How well organised/structured is your programme?
5/5
Very well
How much support do you receive from your employer?
5/5
Enough support when i need it
How much support do you receive from your training provider when working towards your qualifications?
5/5
I get a lot of support from Matthew Gardner, I can count on him anytime
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I fell really very well
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
No
Recommendations & Advice
Would you recommend Whitbread plc to a friend?
Yes
Why?
As I always said withbread gives you the opportunity to learn in the hospitality industry and also gives you a chance to improve in your being as a person, of how to communicate with people you don't know and what their needs are. It has helped me improve in my English and is giving me a chance in my training study
What tips or advice would you give to others applying to Whitbread plc?
Be yourself and show genuine enthusiasm for the role. Highlight your teamwork and customer service skills, and take a moment to learn about Whitbread’s values they really care about the people behind the application.
