Manager Review
at The Co-op
Higher Level Apprenticeship
Retail Manager
Manchester
Review Submitted: April 2025
Overall Rating
4.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
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Overview of Role
5/5
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Skills Development
4.8/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
As a Coop manager in food retail with 45 colleagues, my daily tasks include overseeing store operations, ensuring excellent customer service, managing staff schedules, monitoring inventory and stock levels, maintaining hygiene and safety standards, handling financial transactions, resolving issues, and driving sales targets while fostering a positive team environment.
To what extent do you enjoy your programme?
4/5
My apprenticeship is fulfilling, as I’m actively developing my leadership, communication, operational skills and engagement. I feel challenged but motivated to develop and grow, even on tough days.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
My apprenticeship has sharpened my operational leadership, driving efficiency and process improvements. I’ve improved team management, including delegation, motivation, and conflict resolution. My Communication skills have grown, from clear staff briefings to persuasive stakeholder updates. These strengths have supported my ability to lead a high-performing retail team.
Structure and Support
How well organised/structured is your programme?
5/5
My apprenticeship is structured, combining hands-on management experience with skill’s developing in operational and development management
How much support do you receive from your employer?
5/5
1 day a week to study while being paid. This is amazing
How much support do you receive from your training provider when working towards your qualifications?
5/5
As much as I need, Debs is always available to plan in extra time
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
It has sharpened my decision-making, efficiency, and leadership, boosting my performance. Structured training in operations and team management helps me resolve issues faster, and inspire colleagues. The blend of theory and hands-on practice builds confidence in a fast-paced retail environment.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Professional networking, coaching and mentoring
Recommendations & Advice
Would you recommend The Co-op to a friend?
Yes
Why?
I’d recommend Co-op for its supportive culture, strong ethics, and career growth opportunities with apprenticeships, community focus, and a people-first approach, it’s ideal for developing retail leadership skills while working in a values-driven team. Plus, employee perks and flexible roles add real value.
What tips or advice would you give to others applying to The Co-op?
Join the Co-op because it’s Ethical, growth-focused & supportive in your development and personal growth. Enjoy perks, job security & a team that values you.
Undergraduate Ethics, Sustainability, and Food Policy Coordinator
at The Co-op
- Placement (10 Months+)
- Manchester
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4.7
