Duty Manager Review
at Whitbread plc
Level 3 Apprenticeship
Hospitality Management
Stevenage
Review Submitted: April 2025
Overall Rating
4.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
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Overview of Role
4/5
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Skills Development
4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
i’m a duty manager for premier inn and i am responsible for making sure the restaurant is performing well, ensuring guests are happy and to be there for the team if they need anything.
To what extent do you enjoy your programme?
4/5
i enjoy it a lot because it is helping me to gain more knowledge which is exactly what i need at this point in my career
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
i have learnt lots of skills needed to be a manager as it is my first job in management i have improved in all aspects
Structure and Support
How well organised/structured is your programme?
4/5
very well structured as there is consistent online meetings to review progress
How much support do you receive from your employer?
4/5
i receive a lot of support from my manager if there is anything i’m unsure of
How much support do you receive from your training provider when working towards your qualifications?
4/5
lots of support and easy to contact if i need any support
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
very well as i am always learning something new and refreshing my memory on things i already knew before
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
i work on a bar and a reception desk which is good for developing social skills
Recommendations & Advice
Would you recommend Whitbread plc to a friend?
Yes
Why?
lots of career progression opportunities
What tips or advice would you give to others applying to Whitbread plc?
be prepared to be able to work under pressure
