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Higherin

Station Manager Review

at Westmorland Family

Level 3 Apprenticeship

Catering

Kendal LA9, UK

Review Submitted: April 2025

Overall Rating

4.8 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role
5/5 - Skills Development
4.6/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Station Manager - managing team performance, building rosters, ordering products, provide training, completing colleague documents, team payroll, inputting stock take, reviews, emailing internal and external stakeholders, dealing with complaints and colleague issues.
To what extent do you enjoy your programme?
5/5
Thoroughly enjoy the Level 3 course, very engaging and knowledgeable tutor discussing relevant topics I am passionate about.

Skills Development

Have you learnt any new skills or developed existing skills?
5/5
Applying appropriate theories and models to every day life within work. Human resource management, change management, interaction with internal and external stakeholders, continuous improvemen.

Structure and Support

How well organised/structured is your programme?
5/5
Clear programme layout with appropriate topics. Changed order of completion due to relevant topics occurring in current workplace.
How much support do you receive from your employer?
4/5
Other managers very intrigued in apprentices performance and tasks assigned. Fully supported and always offering assistance if necessary. Apprentices supported closely by pre-assigned mentors for tasks.
How much support do you receive from your training provider when working towards your qualifications?
5/5
Fully supportive and always offering assistance via email/teams. Always providing constructive feedback and recognition where necessary.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Relevant topics towards job roles. Plentiful models to support reasons why tasks are completed in specific ways. Beneficial to learn theory as well as on the job learning
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Head of Department meetings, food development meetings, training days/soft launches, colleague preview nights, etc.

Recommendations & Advice

Would you recommend Westmorland Family to a friend?
Yes
Why?
Fantastic family run company providing local quality produce for customers and fantastic opportunities for colleague development.
What tips or advice would you give to others applying to Westmorland Family?
Prefer a fast paced working environment with some large teams. Having adaptability as every day can be different working in hospitality and catering! Extroverted characters.
In This Review
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