apprentice vda Review

Item: apprentice vda at Gemini Accident Repair Centres
Rating: 2.6
Author: Anonymous

at Gemini Accident Repair Centres

Level 2 Apprenticeship

Customer Service

Bristol

Review Submitted: April 2025

Overall Rating

2.6 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

2.5/5 - Overview of Role

3/5 - Skills Development

2.6/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:

2/5

Apprentice vda, parts, front of house.
Estimating vehicles, ordering parts, booking in and labeling part, front of house answering the phone and face to face enquirers

To what extent do you enjoy your programme?

3/5

I enjoy the daily tasks of estimating and having a strong relationship with our work team.

Skills Development

Have you learnt any new skills or developed existing skills?

3/5

I have learnt new estimating skills also MET,PANEL AND PAINT,
customer service skills

Structure and Support

How well organised/structured is your programme?

1/5

I think the organisation could be improved and work set on time.

How much support do you receive from your employer?

1/5

I feel more support should be given by Gemini.
The reasons for this are staff are too far stretched and overloaded with workload and do not have enough time to support Apprentices

How much support do you receive from your training provider when working towards your qualifications?

5/5

Nottingham college especially David clutton have been very supportive and helpful

How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

5/5

I feel the qualification helps me preform better as we get support and learn customer service skills.
We can then put them in to practice on a day to day basis.