CX - Customer Engagement & Transformation Review
at Samsung Electronics
Placement (10 Months+)
Business Management, Customer Service, Electronic and Electrical Engineering, Marketing
Chertsey
Review Submitted: July 2022
Overall Rating
4.3 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
4.5/5
-
Skills Development
4.5/5
-
Support and Guidance
3.8/5
-
Company Culture
4.5/5
-
Overall Experience
4/5
-
Future Career Prospects
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis.
Communicate and monitor change internally, develop UI and UX on our website, launch new customer initiatives and support offerings (BSL support), CRM.
Were you given much responsibility during your placement / internship?
Yes a lot
Please rate how meaningful the work you were doing was
5/5
Skills Development
Have you learnt any new skills, or developed your existing skills?
HTML coding, project management, data analytics, Qualtrics Platform use, advanced Excel, public speaking, powerpoint, branding toolkits creation, website development, UI development
How would you rate the training provided during your experience?
4/5
How would you rate your development of industry-specific skills during the experience?
4/5
How would you rate your development of personal / soft skills during the experience?
5/5
Please rate how these skills have helped you in your career development
5/5
Support and Guidance
How much support and guidance did you receive during your placement / internship?
My manager and team helped me a lot.
How would you rate the support and guidance from your line manager?
5/5
How would you rate the support and guidance from the wider team?
4/5
Company Culture
What was the company culture and general atmosphere like?
Very friendly and relaxed, but also very hectic and fast-paced when it comes to work and tasks/project management
How would you rate the inclusiveness of the culture?
5/5
How would you rate the social opportunities?
3/5
How would you rate the diversity initiatives?
4/5
How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
3/5
Overall Experience
To what extent did you enjoy your placement / internship?
A lot
Please rate your level of enjoyment on your placement / internship
4/5
Please rate how your experience met your expectations
5/5
Future Career Prospects
Please rate the future employment prospects at Samsung Electronics
4/5
Recommendations & Advice
Would you recommend Samsung Electronics to a friend?
Yes
What advice would you give to others applying to Samsung Electronics
Be ready to have setbacks and don’t take them personally, the culture and hierarchy can be hectic at times.
