Customer and Digital Journey Exec Review
at Samsung Electronics
Placement (10 Months+)
Customer Service
Chertsey
Review Submitted: July 2022
Overall Rating
4.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Support and Guidance
4.8/5
-
Company Culture
4.5/5
-
Overall Experience
5/5
-
Future Career Prospects
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis.
Allocated different projects with the aim to improve customer journey and remove pain points. I focused on collecting feedback and acting upon it along with improving the comms
Were you given much responsibility during your placement / internship?
Yes I was treated like a full time employee
Please rate how meaningful the work you were doing was
5/5
Skills Development
Have you learnt any new skills, or developed your existing skills?
Enhanced and learnt quite a lot of skills including team work, communication, project management, presentation etc
How would you rate the training provided during your experience?
5/5
How would you rate your development of industry-specific skills during the experience?
5/5
How would you rate your development of personal / soft skills during the experience?
5/5
Please rate how these skills have helped you in your career development
5/5
Support and Guidance
How much support and guidance did you receive during your placement / internship?
Quite nice onboarding process and constant help from my manager and team through out the year
How would you rate the support and guidance from your line manager?
5/5
How would you rate the support and guidance from the wider team?
5/5
Company Culture
What was the company culture and general atmosphere like?
My team was lively to work with, very flexible and fun. Overall it takes a bit if time to actually get things nice due to the nature of the company
How would you rate the inclusiveness of the culture?
5/5
How would you rate the social opportunities?
4/5
How would you rate the diversity initiatives?
5/5
How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
5/5
Overall Experience
To what extent did you enjoy your placement / internship?
Quite enjoyed it! It was challenging at the start but definitely have learnt so much
Please rate your level of enjoyment on your placement / internship
4/5
Please rate how your experience met your expectations
5/5
Future Career Prospects
Please rate the future employment prospects at Samsung Electronics
5/5
Recommendations & Advice
Would you recommend Samsung Electronics to a friend?
Yes
What advice would you give to others applying to Samsung Electronics
To be calm and proactive
