Digital Insights executive Review
at Samsung Electronics
Placement (10 Months+)
Customer Service
Chertsey
Review Submitted: July 2022
Overall Rating
4.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
4.8/5
-
Skills Development
5/5
-
Support and Guidance
4.5/5
-
Company Culture
5/5
-
Overall Experience
5/5
-
Future Career Prospects
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis.
Analyse/monitor customer conversations on all social channels and make reports based off of key findings. These could be after product launches/events or just general day-to-day customer feedback. Also to monitor key news stories related to Samsung customers and feedback on these.
Were you given much responsibility during your placement / internship?
Yes, was able to lead presentations and various workshops for European subsidiaries.
Please rate how meaningful the work you were doing was
5/5
Skills Development
Have you learnt any new skills, or developed your existing skills?
Communication
Team work
Time management
Data analytics
Team work
Time management
Data analytics
How would you rate the training provided during your experience?
5/5
How would you rate your development of industry-specific skills during the experience?
4/5
How would you rate your development of personal / soft skills during the experience?
5/5
Please rate how these skills have helped you in your career development
5/5
Support and Guidance
How much support and guidance did you receive during your placement / internship?
Received a lot of support from my team and manager to enable me to complete my role successfully.
How would you rate the support and guidance from your line manager?
5/5
How would you rate the support and guidance from the wider team?
5/5
Company Culture
What was the company culture and general atmosphere like?
Company culture was very inclusive, encouraging and supportive.
How would you rate the inclusiveness of the culture?
5/5
How would you rate the social opportunities?
3/5
How would you rate the diversity initiatives?
5/5
How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
5/5
Overall Experience
To what extent did you enjoy your placement / internship?
Really enjoyed my placement from start to finish :)
Please rate your level of enjoyment on your placement / internship
5/5
Please rate how your experience met your expectations
5/5
Future Career Prospects
Please rate the future employment prospects at Samsung Electronics
5/5
Recommendations & Advice
Would you recommend Samsung Electronics to a friend?
Yes
What advice would you give to others applying to Samsung Electronics
Go for everything don’t hold back and you will be able to achieve huge successes.
