Digital Marketing Placement - CRM Review

Item: Digital Marketing Placement - CRM at Samsung Electronics
Rating: 4.4
Author: Anonymous

at Samsung Electronics

Placement (10 Months+)

Marketing

Chertsey, Surrey

Review Submitted: July 2022

Overall Rating

4.4 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role

4.3/5 - Skills Development

5/5 - Support and Guidance

3.8/5 - Company Culture

5/5 - Overall Experience

4/5 - Future Career Prospects

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis.

I work in the EO CRM team developing loyalty and retention initiatives for the Samsung Members app and supporting wider brand campaigns.

Were you given much responsibility during your placement / internship?

Yes you are treated like another employee- by the end a few people forgot I was on a placement contract. I could manage campaigns and review copy and assets with little input from my manager.

Please rate how meaningful the work you were doing was

5/5

Skills Development

Have you learnt any new skills, or developed your existing skills?

Marketing, Teamwork, presenting, slide preparation, communication, time management, campaign planning

How would you rate the training provided during your experience?

3/5

How would you rate your development of industry-specific skills during the experience?

4/5

How would you rate your development of personal / soft skills during the experience?

5/5

Please rate how these skills have helped you in your career development

5/5

Support and Guidance

How much support and guidance did you receive during your placement / internship?

I was close with my manager so felt supported and comfortable asking questions. There is a great library of learning development resources and qualifications including Econsultancy and Linkedin courses.
However there wasn't much interaction with the Emerging Talent team and there was no set road map of the year.

How would you rate the support and guidance from your line manager?

5/5

How would you rate the support and guidance from the wider team?

5/5

Company Culture

What was the company culture and general atmosphere like?

My team worked well together and were supportive and we had lots of team workshops and meals and they treated me as equal and valued my ideas. Though it is quite a hierarchical company but as a placement you can easily stay out of politics.

How would you rate the inclusiveness of the culture?

3/5

How would you rate the social opportunities?

4/5

How would you rate the diversity initiatives?

4/5

How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?

4/5

Overall Experience

To what extent did you enjoy your placement / internship?

I did enjoy my placement as I liked the work I did and had a lot of responsibility so I could achieve a lot. My team were really friendly and we often had meals out and met up in the office weekly to catch up.