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Higherin
Norfolk County Council

Registered Service Manager Review

at Norfolk County Council

Degree Apprenticeship

Social Work

Norwich

Review Submitted: April 2025

Overall Rating

4.3 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4/5 - Overview of Role
3/5 - Skills Development
4/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I manage 11 Operational Managers, I am the CQC Registered Manager for Norfolk First Support South which supports approx. 130 Service users with a practical assessment for reablement, maximising independence. I ensure we are supporting with person centred care.
To what extent do you enjoy your programme?
4/5
I very much enjoy my programme

Skills Development

Have you learnt any new skills or developed existing skills?
3/5
The behaviours, knowledge and Skills I have learnt within the Chartered Management degree Apprentice gives me the confidence to lead my team, ensuring organisational values are adhered to. The Apprentice has given me an understanding of the budget and how best to maximise the service. I am able to demonstrate the theory behind decision making and running projects. I have a general understanding of employment law and business analytics.

Structure and Support

How well organised/structured is your programme?
4/5
It is very well organised
How much support do you receive from your employer?
4/5
I have a very supportive manager
How much support do you receive from your training provider when working towards your qualifications?
4/5
I have every Tuesday in a college and can contact the tutors via email on other days
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
The qualification gives me the confidence to thrive in my job role
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
none that I know of for my disability

Recommendations & Advice

Would you recommend Norfolk County Council to a friend?
Yes
Why?
Progression and valued place to work
What tips or advice would you give to others applying to Norfolk County Council?
when completing application make sure you write about each job description desirable and essential is spoken about in supporting statement
In This Review
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