Engagement Manager Review
at Capgemini
Higher Level Apprenticeship
Information Technology
Manchester
Review Submitted: April 2025
Overall Rating
4.3 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3.5/5
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Overview of Role
4/5
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Skills Development
4.4/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I currently work as a Business Value Manager on a client account, working on designing a Virtual Agent and identifying opportunities for automation
To what extent do you enjoy your programme?
3/5
I find that I enjoy the academic learning side of the programme, but I really struggle with the amount of additional admin work
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Having come from a hospitality background, I feel like I have learned a substantial amount. I have achieved an ITIL 4 Foundation qualification, developed an understanding of the industry we work in, and propelled my IT skills
Structure and Support
How well organised/structured is your programme?
4/5
For the most part it seems to be organised and structured well - giving us all the dates for each session, the modules are in a logical order, but recently a module was thrown in that felt a little out of place.
How much support do you receive from your employer?
5/5
A great amount, my people manager is wonderful at making sure I take the appropriate amount of time out to complete my work
How much support do you receive from your training provider when working towards your qualifications?
4/5
The support is a bit more passive, but it has been good so far
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I feel like it's helping me to understand what I can do, what is within the limit and how to push the boundaries, which is great in my role as I need to show my skills as a leader
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Yes! So many! We have regular coffee socials in the office, networking events every so often down south, Rugby teams, and recently organised park runs to fundraise
Recommendations & Advice
Would you recommend Capgemini to a friend?
Yes
Why?
They're the most people centric company I've ever worked for, I really feel like I am a valued member of a strong team here
What tips or advice would you give to others applying to Capgemini?
Be honest, have integrity, and show that you are not afraid to get things done
