Operational Service and Support Officer Review
at Norfolk County Council
Higher Level Apprenticeship
Procurement
Norwich
Review Submitted: March 2025
Overall Rating
4.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
-
Overview of Role
4/5
-
Skills Development
4.6/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Operational Support and Project Officer
To what extent do you enjoy your programme?
5/5
Very much
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Yes
Structure and Support
How well organised/structured is your programme?
5/5
Very. Ioda are a very good provider and the NCC apprenticeship team are supportive and touch base with us on a regular basis
How much support do you receive from your employer?
5/5
They are very supportive. Both my Line Manager, my team and also the NCC Apprenticeship Team
How much support do you receive from your training provider when working towards your qualifications?
5/5
Ioda are very supportive. They are structured in their approach and expectations which is very helpful and welcome. The mentor is always available, the tutors are experienced and knowledgeable and the support team at base are extremely efficient and respond very swiftly
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
It will help me in dealing with people and will hopefully also help me in my future career
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Our Cohort have created a Teams channel to keep in touch and we have organised events together in support of our apprenticeship
Recommendations & Advice
Would you recommend Norfolk County Council to a friend?
Yes
Why?
It is supportive and inclusive and cares about its staff
What tips or advice would you give to others applying to Norfolk County Council?
Chat to others employed at the company eg the hiring manager but also look at their website on what they offer and the values they operate by
