Receptionist Review
at Whitbread plc
Higher Level Apprenticeship
Hospitality Management
Market Harborough
Review Submitted: March 2025
Overall Rating
3.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
-
Overview of Role
5/5
-
Skills Development
3.2/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Receptionist- checking in and out guests, providing customer service, adhering to policies and procedures, general cleanliness of hotel reception areas, admin duties, communication, supporting boh teams.
To what extent do you enjoy your programme?
5/5
I enjoy learning indepth about expectations.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Yes
Structure and Support
How well organised/structured is your programme?
5/5
Good.
How much support do you receive from your employer?
2/5
Ongoing at the minute due to the lack of the management.
How much support do you receive from your training provider when working towards your qualifications?
5/5
A lot and always contactable when needed.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
50/50
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
N/a
Recommendations & Advice
Would you recommend Whitbread plc to a friend?
Yes
Why?
Whitbread is supportive as whole organisation.
What tips or advice would you give to others applying to Whitbread plc?
They're great to work for.
