General Manager Review
at Whitbread plc
Higher Level Apprenticeship
Hospitality Management
Beckton
Review Submitted: March 2025
Overall Rating
4.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
As the General Manager oversee daily operations, ensuring excellent customer service, staff management, and financial performance. Responsibilities include hiring and training staff, maintaining quality and safety standards, managing budgets, and optimising efficiency. I drive profitability, uphold brand standards, and create a positive dining experience while handling customer feedback and operational challenges.
To what extent do you enjoy your programme?
4/5
Deeply feel like I am getting some personal training, career growth and confidence
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Self evaluation / Leadership styles / confidence in one’s self
Structure and Support
How well organised/structured is your programme?
5/5
Extremely all managers, coaches and skills trainers are extremely friendly, welcoming and knowledgable
How much support do you receive from your employer?
5/5
My ROM would make time if needed
How much support do you receive from your training provider when working towards your qualifications?
5/5
On hand whenever I need her
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Better understanding / lessens skill gaps promoted confidence. Encourages me to be aware of what I know and already do. Applying myself and given me the opportunity to think outside the box and focus on my personal development whilst
Giving me support to filter to managers.
Giving me support to filter to managers.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Yes professional networking
Recommendations & Advice
Would you recommend Whitbread plc to a friend?
Yes
Why?
Good company to work for
What tips or advice would you give to others applying to Whitbread plc?
It’s all about your personality behaviours and then skills and experience
