Service Manager Review
at Lifeways
Higher Level Apprenticeship
Social Work
Doncaster
Review Submitted: March 2025
Overall Rating
4.3 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
-
Overview of Role
5/5
-
Skills Development
3.8/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Safety and support for 18 individuals supported and 34 staff. Supervisions, team meetings, oversight of services and staff, HR work, sickness meetings, billing, rotas, communication with health and medical professionals, spreadsheets, payroll, auditing, keeping paperwork updated. Individuals care reviews, communication with families,
To what extent do you enjoy your programme?
4/5
It was a struggle at first to manage the work commitments and priorities. My mentor supported with this.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Developed existing skills and learnt the difference between leadership and management. Learnt different techniques.
Structure and Support
How well organised/structured is your programme?
4/5
The structure was tailored to me and my needs
How much support do you receive from your employer?
3/5
Time management was a struggle given work place and day to day priorities. I had to find and manage my own time
How much support do you receive from your training provider when working towards your qualifications?
5/5
My mentor was fantastic and stuck by me every step of the way giving me the push and support needed
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Now knowing the difference between leadership and management and knowing the difference in techniques has improved my performance
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
Not really, only social activities that are set up by ourselves not a company one
Recommendations & Advice
Would you recommend Lifeways to a friend?
Yes
Why?
I have enjoyed working at this company for coming up 10 years this year. Career progression and apprenticeship is often spoke of
What tips or advice would you give to others applying to Lifeways?
Be yourself, be caring, open yourself up to new things
Learning Design and System Manager
at Lifeways
- Higher Level Apprenticeship
- Warrington, Buckinghamshire
-
4.5
