Business Administration Apprentice Review

Item: Business Administration Apprentice at Babcock International Group
Rating: 5
Author: Anonymous

at Babcock International Group

Level 2 Apprenticeship

Customer Service

Plymouth

Review Submitted: March 2025

Overall Rating

5 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role

5/5 - Skills Development

5/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:

5/5

I am an administration apprentice completing a level 2 qualification in customer service. I work for Babcock and complete 3, 4 month placements and a 2 year final placement. I have completed 2 placements so far ( submarines and Health & Safety). Each placement involves different tasks on a day to day basis for example, in submarines I attended many meetings and took minutes for them. Whereas in Health and safety I am uploading training records and minuting team meetings.

To what extent do you enjoy your programme?

5/5

Skills Development

Have you learnt any new skills or developed existing skills?

5/5

I have developed public speaking skills and confidence by presenting to employees at work on team suggestions or work related issues. I have also developed confidence in public speaking by presenting to local schools on the apprenticeship so far and how they can apply.

Structure and Support

How well organised/structured is your programme?

5/5

very well organised, as we have direct reports (office managers) that deal with regular queries but also line managers that deal with larger scale queries and approvals. For other apprenticeships within the yard they have apprentice development advisors that can help with advice and sickness / leave.

How much support do you receive from your employer?

5/5

high levels of support with regular check ins and 1-1 visits from our managers.

How much support do you receive from your training provider when working towards your qualifications?

5/5

high levels of support, with monthly workshops and visits from assessors.

How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

5/5

Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

5/5

offsite working events - away days / team building
charity volunteering - here at Babcock we get 1 day a year in which we can provide volunteering / charity work to local charities
Skerne lodge - all apprentices are required to attend a residential in which team building and activities will occur for 5 days.
Apprentice award evening - an evening to celebrate all your hard work and achievements at the end of your qualification