reservation agent Review
at Whitbread plc
Level 2 Apprenticeship
Customer Service
Luton, Bedfordshire
Review Submitted: March 2025
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
To what extent do you enjoy your programme?
5/5
the challenge to put your mind to a better understanding of why you do what you do
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Gained confidence and more technical skills
Structure and Support
How well organised/structured is your programme?
5/5
very structured and organised
How much support do you receive from your employer?
5/5
my manager is always there to help with a query
How much support do you receive from your training provider when working towards your qualifications?
5/5
always there on the end of the phone or email to assist
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
to feel renewed at why we do what we do and have a better understanding that includes the wider business
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
always links to other things going on, to be involved in the business
Recommendations & Advice
Would you recommend Whitbread plc to a friend?
Yes
Why?
they are like a family, encourage and work with you to extend your skills to progress
What tips or advice would you give to others applying to Whitbread plc?
just be honest
