Apprentice Customer Service Engineer Review
at Siemens Healthineers
Higher Level Apprenticeship
Engineering
Camberley
Review Submitted: March 2025
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My role as an apprentice involves attending maintenance, diagnostic and fault repairs jobs at customer sites for MRI and X-ray equipment.
To what extent do you enjoy your programme?
5/5
I enjoy working on medical equipment that is used to help everyday people.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
This role helps me develop engineering skills such as mechanical, pneumatic, electrical and electronic skills.
Structure and Support
How well organised/structured is your programme?
5/5
My apprenticeship programme is well laid out and I understand the expectations of the role due to in-depth training and discussions.
How much support do you receive from your employer?
5/5
My employer supports me with all aspects of the job, future career planning and independent situations.
How much support do you receive from your training provider when working towards your qualifications?
5/5
My training provider provides a Training Development Assistant (TDA) that is always at hand to support with workloads and End Point Assessment (EPA) learning.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
My qualification helps mostly with performing the job role I am aiming to achieve at the end of the apprenticeship. Some areas are background knowledge which may not be used everyday, but having the basic understanding helps lead on to more learning aspects.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Yes, Siemens Healthineers provide 2 volunteering days a year for charities, host forums events for team building and extra training is always available if enquired.
Recommendations & Advice
Would you recommend Siemens Healthineers to a friend?
Yes
Why?
I would recommend this company and the apprenticeship to others because of the training that is provided and the options that it opens for a good career path.
What tips or advice would you give to others applying to Siemens Healthineers?
Understand the organisational requirements of Siemens Healthineers, its achievements and pair them with your individual goals to achieve the maximum benefits from at Siemens Healthineers.
