Network Controller Review
at Northumbrian Water Group
Level 3 Apprenticeship
Data Analysis
Washington, Tyne and Wear
Review Submitted: March 2025
Overall Rating
3.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
2.8/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I sit on the desk with a trainer controller and shadow them. I pass out alarms, take internal customer calls, and control where the water flows in the network.
To what extent do you enjoy your programme?
4/5
I really enjoy my programme at the moment as it gives me enough time to do my course work and my practical work.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I have learnt endless skills as I am completely new to this job and field of work. I'd say I have also developed my communication and initiative skills.
Structure and Support
How well organised/structured is your programme?
2/5
I don't think my programme is very well structured as there isn't really a set training programme at the moment.
How much support do you receive from your employer?
3/5
I receive a good amount of support from my employer, not too much so I still feel quite independent with my studies. Although if I did need extra help I'd know how to get it
How much support do you receive from your training provider when working towards your qualifications?
4/5
My training provider gives me much support with my qualifications, they give me lots of feedback and chances to improve.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
2/5
My role and my course don't really link up very well as they are 2 different jobs, but I think it gives me greater insights
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
I have attended a few networking events and have had days out with other teams
Recommendations & Advice
Would you recommend Northumbrian Water Group to a friend?
Yes
Why?
It is a good business with many opportunities to progress in the field. There is also jobs for almost anything, so there is most likely going to be a job that you'd want to do.
What tips or advice would you give to others applying to Northumbrian Water Group?
I'd just say make sure you're confident and put yourself out there. Opportunities wont come if you don't look for them and don't turn something down just because you think you wont be good.
