Apprentice Income Strategy Support Analyst Review
at Northumbrian Water Group
Higher Level Apprenticeship
Data Analysis
Durham
Review Submitted: March 2025
Overall Rating
4.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
4.4/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
As a Collections Strategy Analyst, I transform complex credit and collections data into actionable insights. My day-to-day includes building dynamic Power BI dashboards, crafting Oracle SQL reports, testing and preparing data, and leveraging Power Automate to streamline processes and enhance efficiency across the business.
To what extent do you enjoy your programme?
5/5
I thoroughly enjoy my program as it presents new challenges every day, keeping the work engaging and dynamic. The continuous learning opportunities allow me to expand my skills, refine my analytical abilities, and deepen my understanding of data and automation, making each day both rewarding and intellectually stimulating.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Developed skills in data analysis, SQL reporting, Power BI dashboard creation, and automation with Power Automate. Gained expertise in data preparation, testing, and validation, ensuring accuracy for business insights. Strengthened problem-solving, critical thinking, and collaboration while optimizing reporting processes and streamlining workflows in credit and collections analytics.
Structure and Support
How well organised/structured is your programme?
4/5
The program through the third party (QA) was fairly structured, though frequent changes in tutors and classmates made consistency challenging. Some materials were outdated, but feedback was taken on board to improve the content. Despite these aspects, the overall experience was decent, with opportunities for learning and development.
How much support do you receive from your employer?
5/5
The support from my employer has been exceptional. They have guided me through every challenge, ensuring I have the resources and encouragement needed to succeed. It's not just my direct team but the entire organization that fosters a supportive and collaborative environment, making it an amazing company to work for.
How much support do you receive from your training provider when working towards your qualifications?
4/5
The training provider offered a good level of support, with block courses and bootcamp-style training sessions over video calls ranging from three to five days. They were always available for additional help when needed, and my direct trainer was particularly supportive, providing guidance whenever I required assistance.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
My qualification has been very helpful in enhancing my skills and knowledge, particularly in key areas like data analysis, reporting, and automation. While some content was slightly outdated, the training provided valuable insights and practical applications that have supported my ability to perform more effectively in my role.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Yes, there are plenty of extra-curricular opportunities at work. I was involved in the Institute of Water events as a company benefit, participated in the WIF challenge, and volunteered for various activities like beach cleans. My employer actively encourages and promotes engagements in these opportunities, making it easy to get involved.
Recommendations & Advice
Would you recommend Northumbrian Water Group to a friend?
Yes
Why?
I highly recommend the company for its incredible support, growth opportunities, and positive work culture. They value employee development, encourage innovation, and provide a collaborative environment. With great benefits, engaging projects, and a commitment to continuous learning, it’s an excellent place to build a rewarding and fulfilling career.
What tips or advice would you give to others applying to Northumbrian Water Group?
Do it! You won't regret it.
